Data Protection Policy

Last Updated: March 2026

1. Overview

Pygentech is committed to protecting the confidentiality, integrity, and responsible handling of data processed within its intelligence infrastructure systems.

This Data Protection Policy outlines the principles and practices governing how Pygentech collects, processes, stores, and safeguards information within its platforms, including Sentradar and associated intelligence systems.

Pygentech designs its systems to support institutional clients while maintaining strong safeguards around data access, handling, and retention.

2. Categories of Data Processed

Pygentech systems primarily process **public narrative signals and institutional configuration data**.

3. Purpose of Data Processing

Pygentech processes information solely for the purpose of delivering intelligence infrastructure services. These include:

• monitoring narrative environments
• identifying sentiment shifts
• detecting emerging narrative risk signals
• generating intelligence reports and alerts
• supporting institutional decision-making processes

Data is not sold or repurposed for unrelated commercial activities.

4. Data Isolation and Tenant Separation

Pygentech platforms are designed with **tenant-level isolation** to ensure that data belonging to one organization cannot be accessed by another.

• tenant-scoped data architecture
• access controls restricting visibility by organization
• logical isolation of client configurations and intelligence outputs

Each institutional environment operates independently within the broader system infrastructure.

5. Data Security Measures

Pygentech applies a range of technical and operational safeguards designed to protect system integrity.

• encrypted data transmission using HTTPS/TLS
• authentication and access control systems
• monitoring for abnormal access patterns
• controlled access to production systems
• audit logging for sensitive system activities

Additional details are available in the Security Overview.

6. Data Retention

Pygentech retains operational data only for the duration necessary to provide intelligence services and maintain system integrity.

Retention periods vary based on client configuration, reporting needs, and system performance evaluation. Clients may request adjustments to retention practices where feasible.

7. Third-Party Services

Pygentech may use reputable infrastructure and analytics providers to support platform functionality (hosting, monitoring, performance).

Providers are selected based on reliability and security practices consistent with Pygentech's standards.

8. Responsible Use

Pygentech designs its systems to analyze **public narrative environments**, not to monitor private individuals. Clients are expected to use outputs responsibly and in accordance with applicable laws.

9. Client Responsibilities

Institutional clients remain responsible for managing internal access, safeguarding exported reports, and ensuring appropriate governance around intelligence-based transitions.